Our dedicated staff assists the firm after purchase to ensure that current systems are compliant with LEAP and transitions from legacy systems are executed. LEAP software is then installed on every computer, delivering the most up-to-date case management software to the firm. Each user receives a dedicated software license, accessible anywhere, at any time, on LEAP Web, desktop, and the LEAP mobile app for iPad, iPhone, and Android devices.
Florida Family Law Firm, Neave Family Law, shares their positive and seamless experience with LEAP installation and training, and how they would recommend LEAP as the best cloud law practice management software.
Our Consultants are highly specialized in law firm case management, and work directly with firms every day to ensure they are using LEAP to its fullest potential. LEAP Consultants train firms remotely, with personalized and direct training on LEAP features including case management, legal document management, legal document automation, legal time recording, legal billing, legal bookkeeping, and more.
The LEAP HelpDesk is available for online support to provide customer service to firms with any questions or technical issues after training. LEAP’s Client Success team is readily accessible and works with firms to ensure their post-installation and training experience is beneficial, and to ensure that LEAP is continuously meeting the law firm’s case management needs.
LEAP offers free, online training and software support resources. The LEAP Community is a online training platform with step-by-step training articles and videos, webinars, and HelpDesk access. LEAP offers monthly training webinars across in-demand legal topics, and on-demand legal document automation webinars. LEAP University is a free, online training platform where LEAP users can take step-by-step on-demand courses to increase their knowledge of LEAP.