Unlimited LEAP Support

LEAP clients can access many customer support options, ensuring you get the most from LEAP Legal Software to make more money.

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Firm Goes From Bleeding Money Into the Black

Make More Money with LEAP

LEAP users benefit from free customer support, training, self-help guides, dedicated Practice Management Advisors, and product articles to get the most out of LEAP. For example, LEAP helped Progressive Law, LLC become a profitable and efficient practice, whether working in the office or on the go.

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What is the LEAP Help Center?

LEAP Support Resources Readily Available

The LEAP Help Center is a dedicated resource center for training materials, webinars, client forums, product announcements, HelpDesk access, and more.

  • Browse upcoming free training webinars.

  • Create, track, and manage your support cases.

  • On-demand access to how-to articles and videos.

  • View product updates and releases.

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What is LEAP University?

Access On-Demand Training Videos

LEAP University is completely free on-demand training for LEAP users. Access step-by-step courses to either brush up on the basics of LEAP or get started for the first time.

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LEAP HelpDesk

Chat Online within Seconds

Our experienced HelpDesk team is ready and available to provide you with prompt LEAP customer service assistance. The US-based team is ready to answer questions and solve any technical issues you may experience quickly with an average response time of 13 seconds. The LEAP HelpDesk is available to all users at no extra cost.

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LEAP Practice Management Advisors

Receive Dedicated and Personalized Support

After the initial training, LEAP firms are assigned a dedicated Practice Management Advisor to ensure that the LEAP experience continues to be smooth. Practice Management Advisors regularly meet with firms to discuss their usage and how they can optimize their practice.

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"LEAP’s customer service is top-notch. The times that I do have a question I've been able to have that question answered either personally with somebody coming into my office or over the phone or using the online resources."
Michael S. Bonner | Aceto, Bonner & Cole P.C.
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Whitepaper

The Value of Quality Client Support

Many variables can set a business apart from the rest, but quality client support is a major predictor for long-term success that is often overlooked for new business growth. Download our whitepaper to learn client support best practices from the LEAP Customer Support Team and see how the legal practice productivity solution can assist you in these areas for long-term growth and profitability.

Additional LEAP Training

Whether you have a new staff member or need assistance with your end-of-month processes, we offer training to suit your firm.

Access LEAP University

Automated Legal Forms Updates

LEAP regularly updates the software with new functionality and automated forms for your state and area of law.

View Automated Legal Forms List

Add Additional LEAP Users

Already a LEAP user? You can simply add additional users if you have new staff or didn’t account for existing members.

Add Additional Users

Everything you need to make your firm more money.