How SOC 2 Certified Software Helps Law Firms Safeguard Sensitive Information

In today’s fast-moving legal world, data security and privacy are more important than ever. As an attorney, you handle a vast amount of sensitive client information, and the shift to digital tools—especially cloud-based legal practice management software—has introduced both new opportunities and new risks.

Legal tech can help you boost productivity and streamline operations. However, if proper safeguards aren’t in place, these tools can also become entry points for data breaches and other cybersecurity threats. Failing to protect confidential information doesn’t just put your clients at risk. It can lead to regulatory consequences and reputational damage that can be difficult to repair.

That’s why it’s critical to make sure the software you use is built on nothing less than industry-leading security standards and practices. One of the most reliable indicators that a technology meets these high standards is SOC 2 Type 2 certification.

What Is SOC 2 Type 2 Certification?

SOC 2, an abbreviation of System and Organization Controls 2, is a compliance and privacy standard developed by the American Institute of Certified Public Accountants (AICPA). It was designed specifically for service organizations, like software-as-a-service (SaaS) providers and cloud platforms, that manage sensitive client data on behalf of their customers.

At the heart of SOC 2 are the Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy. These principles define what it means to securely manage data and they provide a strong framework for evaluating any software vendor you're considering.

There are two types of SOC 2 audits:

• Type 1 reviews whether appropriate controls are in place at a specific point in time.

• Type 2 goes a step further, also evaluating whether those controls are working effectively over time.

When choosing legal software, a Type 2 certification offers stronger, ongoing assurance that your provider is consistently operating with security best practices in place.

Why SOC 2 Type 2 Certification Should Matter to Law Firms

As you rely more on digital tools at your law firm, collaborate with clients, and store important records, it’s essential to trust that the technology you choose is secure and dependable.

SOC 2 Type 2 certification confirms that a software provider has gone through a comprehensive audit by an independent third party. It’s more than just a checklist—it’s proof that the platform protects your data consistently and effectively.

Here’s what implementing a SOC 2 Type 2 certified legal tech platform means for your firm:

• Confidential client information is protected from unauthorized access through robust access controls and encryption.

• Platform availability and uptime are built into the platform by design, helping ensure you maintain access during critical moments.

• Proactive threat detection and mitigation measures are in place, reducing your exposure to cybersecurity risks.

• Clients and colleagues gain confidence in your firm, as SOC 2 certification signals that you take data security seriously.

Should Law Firms Look for More Than SOC 2?

SOC 2 Type 2 certification is an important benchmark, but it shouldn’t be the only one. The best legal software doesn't treat security as an optional add-on. Instead, it’s woven into every part of the product.

When evaluating a legal software solution, ask yourself:

• Was this software built for law firms like mine?

• Is data encrypted both in transit and at rest?

• Are user permissions, access controls, and audit trails built into the system?

• Is the provider proactive about identifying threats and updating security protocols?

Great legal tech doesn’t just help you get work done. It helps you protect your clients and your reputation in the process.

Choose Technology That Protects Your Clients and Your Practice

Selecting the right legal technology isn’t just about features—it’s about trust. As legal work becomes increasingly digital, the risks associated with data breaches, downtime, and poor security practices will continue to grow. SOC 2 Type 2 certification offers meaningful reassurance of your software provider’s commitment to confidentiality, ethical responsibility, and long-term client trust.

LEAP Legal Software proudly meets these rigorous standards. As a SOC 2 Type 2 certified practice management solution, LEAP can help you run a more efficient firm while maintaining the high level of security your clients expect, and your practice demands. To see how LEAP can support your firm, request a demo today.